FAQ

Why replace, when you can restore!

FAQ

With 45+ year’s combined industry experience, the team at High Quality Roofing Restoration are skilled in all aspects of roofing from roof leaks to complete roof restoration works. Providing high-quality services throughout Melbourne and the surrounding suburbs at highly realistic prices. Whether your requirements are purely aesthetic or to mitigate further internal damage the High Quality Roofing Restoration team will provide you with an honest answers and ensure that you have all the information you need to think about the quotation of works provided.

Throughout the last 30 years High Quality Roofing Restoration have been trusted by thousands of customers across Melbourne, with both cement and terracotta roofs. High Quality Roofing Restoration have achieved the results that our customers were seeking. In fact, on most occasions we have exceeded their expectations for both quality and service. Experience has taught us what works best, and our customers continue to benefit from our wealth of roofing experience.

Over the years, we have been asked many questions regarding our services and many of them tend to come up over and again.

What are the benefits of having my roof restored?
A complete restoration offers both an aesthetically pleasing outcome which in turn adds value to your dwelling and provides the peace of mind that your roof is restored to a near new standard.

Do you provide a free quote?
Yes, we offer a free quote after inspection. Please call us for more information.

Are you insured?
Yes, High Quality Roofing Restoration is a registered, licensed and insured business. We are also HIA Members.

Do you provide a guarantee?
Yes, we give a ten year guarantee on all complete roof restorations, and an eight year guarantee on all repointing and rebedding.

How many years’ experience does your team have?
Our father, son team have a combined total of 45 years’ experience in roof restorations.

Do you provide guttering services?
No. We do not offer gutter services. However, we can highly recommend a trusted gutter service provider.

Can I call you to replace a few broken tiles?
Yes, we replace broken tiles and ensure that we inspect your roof for additional broken tiles. We can also use tiles that you have as extra’s.

Can you work with and liaise with third party insurance companies?
Yes, we do handle insurance claims and can provide the relevant documents required by insurance companies.

Does High Quality Roofing Restoration provide storm damage repairs?
Yes, we work to repair storm damage and have an emergency repair service. Please text 0425 797 779 in the event that you have an urgent storm damage enquiry.

Can you colour match my tiles?
We cannot always guarantee to get an exact colour match to replace your broken tiles. However, we will try to match them the best we can, and place the mismatched colour where it cannot be seen.

How long will it take to receive my quote?
We can offer a fixed quote within 24 hours of the agreed inspection date.

What payment options are available to your customers?
We accept cash, cheque and electronic funds transfer. Our customer Tax Invoices detail our bank account details and we seldom ask for a deposit for works. Payment is required upon completion of works.

How can I book in an inspection time?
Simply contact Lisandro on 0425 797 779 to organise a mutually beneficial time  for either himself and Miguel to come out and inspect your roof. We accept cash, cheque and electronic funds transfer. Our customer Tax Invoices detail our bank account details and we seldom ask for a deposit for works. Payment is required upon completion of works.

Call us now on 0425 797 779.

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